Privacy that matches the product’s trust model.

JiraniFy is a neighborhood-focused platform designed to help residents connect, communicate, trade, discover local services, and coordinate community life more safely. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information we collect

We may collect information you provide directly, including:

• account details such as name, email address, profile photo, and sign-in credentials
• profile details such as your residence context, community affiliation, bio, and visibility settings
• content you create such as posts, comments, listings, notices, event submissions, gig requests, messages, reports, and support requests
• verification information submitted to confirm identity, residence, or community eligibility

We may also collect technical and operational information, including:

• device, browser, and app usage information
• log data, request timing, error reports, and moderation activity
• approximate community and platform context needed to personalize the product and support abuse prevention

2. How we use information

We use information we collect to:

• create and manage accounts
• authenticate users and maintain secure sessions
• support resident verification and trust features
• deliver feed, marketplace, events, business, gigs, messaging, and noticeboard functionality
• moderate abuse, investigate reports, and enforce platform rules
• improve performance, security, product quality, and operational reliability
• respond to support, launch, and community deployment requests

3. Community and residence data

JiraniFy uses community and residence information to make the product locally relevant and to support safer neighborhood interactions. Your exact unit or highly sensitive residential detail should not be exposed publicly by default. We aim to minimize what is shown while still enabling useful local trust.

4. User content and visibility

Content you post, comment on, list, or submit may be visible to other users depending on the feature, your settings, and the trust or community rules for that surface. Some content may be limited to verified residents, community members, or connected users. We may retain moderation records related to content or reports.

5. Service providers and infrastructure

JiraniFy uses third-party services to operate the platform. These may include providers for:

• authentication and identity flows
• database and backend hosting
• media storage and file delivery
• email delivery and support workflows
• analytics, monitoring, and error handling

These providers process information on our behalf to help operate the platform. We do not sell your personal information to data brokers or unrelated third parties.

6. Data sharing

We may share information in the following limited circumstances:

• with other users where needed to provide the product and community features
• with service providers that help us run the platform
• with moderators, administrators, or reviewers where required for verification, abuse handling, or safety review
• when required by law, legal process, or to protect rights, safety, and platform integrity

7. Data retention

We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain trust and moderation records. Some information may remain in backups or internal records for a limited period after deletion requests or account closure.

8. Security

We take reasonable technical and organizational steps to protect user information, including authentication controls, service-level access restrictions, infrastructure monitoring, and moderation workflows. No platform can promise absolute security, and you should use strong credentials and protect your own devices.

9. Your choices

Depending on the feature and rollout state, you may be able to:

• update your profile information
• adjust some visibility settings
• delete certain content you created
• contact us to request support, corrections, or account-related help

10. Children

JiraniFy is not intended for children under the age required by applicable law to use the service without parental consent. If you believe a child has provided information improperly, contact us so we can review the issue.

11. Changes to this policy

We may update this Privacy Policy as the platform evolves. When we make material changes, we will update the effective date on this page and may provide additional notice where appropriate.

12. Contact

For privacy, data, or account questions, contact support@localhost.